Reducing Returns, Preventing Fraud, Unleashing Profitability Is your reverse logistics organization ready to tackle increasing returns volumes and skyrocketing operational costs? Consumer Returns is the only peer-led forum for returns management leaders from top retailers, brands, and remanufacturers whose main goal is to drive revenue through improved post-purchase customer experience, reverse logistics optimization, and fraud prevention. You’ll leave the event with the insights and tools you need to future-proof your returns management strategy and gain an army of loyal customers.
Over the past three years, total returns account for over $400 billion in lost sales for U.S. retailers.
October 1-3
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Sanjeev Singh Sahni img img img img
Vice President Operations
Wayfair
Jessie Richman
Transformation Lead, Head of PMO and Reverse Supply Chain Operations
Verizon Wireless
Michael Galbreth
Professor and Department Head AND Business Analytics and Statistics, University of Tennessee
Haslam College of Business
Joyce Cruts
Vice President of Supply Chain and Operations
Acer Corporation
Ari Cheszes
Director of E-Commerce and Customer Experience
OVERTIME