The Virtual Summit for Leaders inCustomer Success, Service & Support

About The Virtual Summit for Leaders in Customer Success, Service & Support

Service is now seen as an important competitive differentiator, and connection is king for field service organizations and customers. Technology advancements like remote connectivity have increased the lifespan of equipment, minimized downtime, and contributed to fewer onsite visits, which have all increased customer satisfaction. The relationship between sales/marketing and service is more important than ever since service is contributing more revenue with extended service contracts.

Over the past 15 years, service has emerged as a huge driver of revenue and customer satisfaction. Customers now choose a piece of equipment based not on specific product attributes, but on the quality of the service that the company can provide, or what level of guarantee they have that the product will be operable. Service technicians who have the most face time with customers also heavily influence their buying habits and satisfaction.

Get an early start on your organization’s roadmap to increasing efficiency, reducing costs, and adding value by joining us for the Field Service Virtual Summit on June 7! Whether to communicate information on new products, learn about upcoming innovations, or simply develop and fortify relationships, developing stronger networks with customers is a top priority for field servicers, even across different industries.

*Note: This summit is exclusively for field service industry executives. Solution providers to these organizations and others will not be allowed to attend. Please register with your full company name and your corporate email address or you risk not gaining admittance. WBR reserves the right to not admit registrants based on company type.

When it happens:

June 7 2023

Click here to check The Virtual Summit for Leaders in Customer Success, Service & Support ‘s website.